The pub should be the heart of the community where both strangers and friends receive a homely welcome. Drinking beer and other alcoholic drinks has transcended social staus and age group for generations, bringing people together with one common aim: To let go our inhibitions and socialise with like-minded people.
Recently I’ve been discussing with friends (over a few beers of course) what elements go into making the perfect pub. Now, this is quite a subjective thing. Many of our favourite pubs are tied up in special memories of great nights out, our teenage years, meeting a special person, a great football away day or any number of other associations. Individual differences aside, we managed to come up with an agreed list of features. I have listed each feature below and given a quick description of what, in my opinion, makes a pub great.
Staff
Any great business is built on the people who work for it. Friendly staff who are smiling, chatty and welcoming and who get to know the customers give the pub much of its character. If they are also passionate and knowedgeable about the industry and the products they are selling, all the better. And knowing which order to serve people in when it’s busy is good too!
Drinks
I don’t think you can have a good pub without a good drinks range. What people class as a good range will differ. My ideal pub should sell a range of locally produced ales from within a few miles of the pub. Supporting the local economy is important. I’d like to see interesting guest ales from further afield to help broaden my horizons. Lager choice should only be high quality. I’m thinking Budvar rather than Fosters and interesting imports. Wine and spirits should be high quality and also have some interesting local and international brands. And a final metion for soft drinks. They should be good value and there should be free refills for designated drivers.
Tasters
I hate it when I go to a pub and see an interesting looking ale on, buy a pint and then find out I don’t like it. A pint’s not cheap any more, so it’s a risk and can make people stick with what they know. Recently I visited Australia on business. I was impressed in the Four Pines brewpub in Manly that they offered tasters of their beer. Roughly the equivalent of three third-pints for the price of a pint. A great idea which removes risk and encourages your customers to drink more.
Food
When I visit the pub I sometimes want to eat. But I don’t want to feel obliged to eat, or that if I’m only drinking I’m using valuable table space. Personally I’m not a massive fan of pubs that centre on food, but I can see the value in certain cicumstances. I’d prefer to see a simple range of traditional pub food, but made with high quality local produce and provided at a reasonable price. Another thing I like is when pubs give free tasters and snacks at the bar. Basic hospitality, rather than getting ripped off for tiny bowl of nuts.
The building and the decor
The building should be interesting and fit in with the location. The lighting shouldn’t be too stark or too dim. The furnishing should be comfortable and it should fit with the building and the general decoration. If there’s a theme it should follow all the way through. The temperature should be just like home – comfortable without needing your coat on, but not too hot.
Home comforts
In a pub I want to feel as at home as I do in in my own living room. In my living room I have magazines and newspapers for my guests and it’s cosy, with things to look at on the walls. I also want the toilets to be like home. I expect them to be smart, more like a five star hotel than stinking of piss and out of paper.
TV and music
While I appreciate some home comforts in the pub, music and TV are generally unwelcome additions. Some background music does add atmosphere, but I’d want a carefully curated choice played at a reasonable level through a jukebox where the punters choose the music to suit them. TV is not something I appreciate. I’ve come to the pub to escape X-Factor and the rest. My only exception would be major sporting events when TVs could be bought in especially.
Events
Quiz nights and intelligent themed events and promotions are all fine with me. Meet the brewer. Food and beer or wine matching. Anything that fits with the profile of the customers and their interests.
I’m yet to discover my perfect pub, but I’ll keep trying to find one nearby that ticks all these boxes.
What makes a perfect pub for you? Do you agree or disagree with me? Have I missed anything important? Nominations are welcomed!